AI Visibility Report · 2026-06-27
Intercom app icon

Intercom

★★★★★★★★★★32 App Store reviews

How ChatGPT, Claude, Perplexity and Gemini rank Intercom when asked for the best Shopify apps. It's invisible in 3 models across the categories below.

▲ / ▼ shows how its rank moved since 2026-06-23.

Share of voice

How often each model names Intercom, averaged across its categories. A flat bar means it's invisible there.

ChatGPT
invisible
Claude
100%
Perplexity
invisible
Gemini
invisible

Want to move these? See how to get recommended by each model →

The visibility gap

AI models rank Intercom as high as #5. Shopify's Sidekick recommends apps using the App Store, where Intercom stands:

Built for Shopify
✗ Missing
A stated Sidekick ranking factor.
App Store rating
★ 3
2 reviews

Fix: earn the Built for Shopify badge. Shopify says it improves ranking in both Sidekick recommendations and App Store search.

Shopify Sidekick readiness

1/10

How ready Intercom is for Shopify's in-admin Sidekick, scored against the factors Shopify states drive it. Readiness vs stated factors — not a prediction of Sidekick's output.

Built for Shopify badgeMissing — a stated Sidekick factor
App Store rating3★
Review volume2 reviews
AI cross-engine presenceas high as #5
Your prioritized fix plan — the exact moves to raise this score, ranked by leverage, with readiness tracked over time.
Get it →

Rank over time

Intercom's rank in each model, by day (lower is better).

#1#6#1206-2306-2406-2506-2606-27
ChatGPTClaudePerplexityGemini

Live chat & support

invisible in 3 of 4 models
ChatGPT
not recommended
Claude
#5
100% of answers
2
Perplexity
not recommended
Gemini
not recommended
Following Intercom?Get an email the moment its AI ranking moves.

Similar apps

Other apps that compete with Intercom in the same categories — see where they win and lose across the four models.